Privacy Policy

Information We Collect

At Knowcytheran, we're committed to transparency about the data we collect. When you use our corporate finance platform, we gather information that helps us provide better analytical tools and educational resources. This includes personal details you provide during registration, such as your name, email address, company affiliation, and professional background.

How We Use Your Information

Your data serves several important purposes that directly benefit your experience on our platform. We use personal information to create and maintain your account, provide access to our financial analysis tools, and deliver personalized learning experiences tailored to your professional needs.

We analyze usage patterns to improve our course content and develop new features that address real challenges faced by finance professionals. This might involve understanding which valuation models are most popular or identifying areas where users need additional support.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we do work with carefully selected service providers who help us operate our platform effectively. These partnerships are essential for delivering the high-quality financial education and tools you expect from Knowcytheran.

Our third-party relationships include cloud hosting providers, payment processors, email service providers, and analytics tools. Each of these partners is bound by strict contractual obligations to protect your data and use it only for the specific services they provide to us.

Your Privacy Rights

You have significant control over your personal data. Under Australian privacy laws and international regulations, you can request access to the information we hold about you, ask for corrections to inaccurate data, or request deletion of your account and associated information.

If you're located in the European Union, you have additional rights under GDPR, including data portability and the right to restrict processing. We take these rights seriously and have established clear procedures to handle your requests promptly and effectively.

Data Security and Protection

Protecting your information is fundamental to everything we do. We implement multiple layers of security, including encryption for data in transit and at rest, secure server infrastructure, and regular security audits. Our team receives ongoing training on data protection best practices.

We use industry-standard security measures like SSL encryption, firewalls, and access controls. However, no system is completely secure, so we also have incident response procedures in place. If a security breach affects your data, we'll notify you and relevant authorities as required by law.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal obligations. Account information is typically retained while your account is active and for a reasonable period afterward to handle any issues that might arise.

Different types of data have different retention periods. Financial analysis data and course progress might be kept to maintain continuity of your learning experience, while marketing communications preferences are updated in real-time based on your choices.

International Data Transfers

As a platform serving finance professionals globally, some of your data may be transferred to and processed in countries outside Australia. We ensure these transfers comply with applicable privacy laws and provide adequate protection for your information.

When we transfer data internationally, we use approved transfer mechanisms such as Standard Contractual Clauses or work with providers in countries with adequate privacy protections. We maintain the same high standards of data protection regardless of where your information is processed.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and understand how you use our services. These small data files help us remember your preferences, keep you logged in, and provide personalized content recommendations.

You can control cookie settings through your browser, though disabling certain cookies might affect platform functionality. We use both essential cookies that are necessary for the site to work and optional cookies that help us improve our services.

Updates to This Policy

We review and update this privacy policy regularly to ensure it reflects current practices and legal requirements. When we make significant changes, we'll notify you through the platform or by email, giving you time to review the updates before they take effect.

Minor updates that don't affect your rights or how we use your data might be made without individual notice, but we'll always update the "last modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.